In Case You Missed It: 5 Posts for Small to Midsized Businesses
Read time: 5 minutes
1. Understand Your Internet Connection
You use it every day, but how much do you know about your connection? From shared to dedicated and fiber to coax, the right connection can make all the difference in your day-to-day operations. A Midco sales engineer gives you the inside scoop on all the terminology, the various delivery methods and more.
Article Highlights
- Understand the difference between a shared and dedicated delivery type.
- Explore the various types of connections and their benefits.
- See definitions for latency and jitter.
- Learn how to check the latency and jitter on your own computer.
2. How to Make the Switch to VoIP
It can be hard to switch things up at your business. But if your phone system isn’t up to snuff, it might be time to consider a change to VoIP services. VoIP stands for voice over internet protocol, and in this article, we take a look at all the things you need to consider before choosing a new phone system.
Article Highlights
- Learn how VoIP is different from other types of phone solutions.
- Evaluate what phone features are most important to you.
- Discover the benefits that come along with VoIP products.
- See a checklist of questions you need to ask yourself before switching.
3. Are business services your work-from-home solution?
If the last few years have taught us anything, it’s that it pays to be flexible. But being flexible about where you work shouldn’t mean you give up on the speed, security and reliability of your internet connection. We’re taking a look at the difference between business and residential internet and the benefits of being a business customer.
Article Highlights
- Understand the difference between a business and residential connection.
- Explore why a business connection might better fit your unique needs.
- Learn about the benefits of a static IP address.
- See the perks of being a Midco business customer, including access to a dedicated support team.
4. Midco Achieves MEF 3.0 Carrier Ethernet Certification
To bring the best in service to customers, you have to be willing to invest in your product and your team. Over the course of four months, Midco worked to increase our MEF certification from 2.0 to 3.0. This means we’ve raised our standards of service so our business customers can continue to do what they do best.
Article Highlights
- Learn about MEF and why it’s the industry standard for performance.
- See the rigorous testing process Midco went through to guarantee network quality.
- Get real-world examples of why being 3.0 certified matters to Midco customers.
- Explore all of the benefits of this certification.
5. Delivering Solutions with Business Customer Care
When you have a question or need just a little extra support, Midco has an entire team dedicated to helping business customers whenever they need it.
Article Highlights
- Get to know a few members of the Business Customer Care team.
- Watch a video highlighting the team and how they work to help customers.
- Learn about the first-time-right goal the team sets.
- See why having a business partner is so crucial to the success of your business.