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Contacts

To access your contact directory

From the Lines view, press the Contacts softkey.

To add a contact to your directory

  1. Go to the contact directory and select Options, then select Add New Contact.
  2. Enter the contact information, press next to enter phone numbers.
    • Tip: Use softkeys at the bottom to change input mode.
  3. Press Save.

To dial a contact from your directory

Select a contact in your contact directory, and press Call.

  • If the contact has multiple numbers listed in the directory, the number reflected as "Preferred" will be dialed.
  • To dial a number other than the “Preferred” number, select the contact to see full details and select the contact's number you want to dial.

To search for a contact

  1. Go to your contact directory, and press Options. Then press Filter Contacts.
  2. Enter your search criteria, and select Filter.
  3. After your search results display, select the contact, and complete the action you wish.

To update a contact's information

  1. Go to the contact directory and use the navigation keys to select the contact you want to update.
  2. Press Options and then select Edit Contact.
  3. Update the contact’s information and press Save.

To change a preferred phone number assigned to a contact

  1. Go to the contact directory and use the navigation keys to select the contact you want to update.
  2. Select Options then select Set Preferred Phone.
  3. Select the preferred number to dial.

To use speed dial

If you need to add speed dial numbers, you’ll need to log in to the CommPortal, your online tool for managing your own preferences for your Hosted VoIP line. Learn more at Midco.com/Business/Support.

To call a speed dial:

Press the softkey next to the number you want to dial. Your call will dial automatically.