Desktop Software
Please note that some features must be enabled on your account so that you can use them. Contact our business support team for questions and assistance at 1.800.888.1300
Current Softphone Version for PC Desktop: V3.11.40.30506
Current Softphone Version for Mac: V3.11.40.30506
Access Softphone Quick Start Guide
To install the software
- Click on one of the buttons above to download the software for your operating system.
- Once the file has downloaded, click Run or open the Installer to begin the installation process.
- If you are on a PC, follow the prompts to set application settings, and click Install. If you are on a Mac, click and drag Midco Softphone into your applications folder to begin the installation process.
- Once the installation is complete, Midco Softphone will open automatically. If it does not, use your File Explorer or Finder to find Midco Softphone.
To log in for the first time
- Enter your 10-digit number.
- Enter your case-sensitive password provided by Midco. If Softphone has already been installed on another device, the password will be the same as the initial device. This is also the password used for CommPortal access.
- Click Login.
- Read through the End User License agreement, and click Accept.
More support
See All Softphone Tutorials
Video tutorials are available for some of the most common features on the Softphone app. Check them all out in our tutorial playlist.